A refund may be requested under the following circumstances:

• If the hosting service purchased is not provided within the specified timeframe.
• If the hosting service does not meet the quality standards as advertised.

All refund requests must be submitted within 30 days of the original purchase date.

Requests made after the 30-day period will not be considered for a refund.

To request a refund, please contact our customer support team with your order details and the reason for the refund.

A refund will not be provided under the following circumstances:

• If the hosting service has already been provided and utilized by the customer.
• If the customer violates our terms of service.
• If the customer fails to provide necessary cooperation or information required for the provision of the hosting service.

Once a refund request is received and approved, the refund will be issued to the original payment method within 7-10 business days.

Refunds will be issued in the same currency and amount as the original purchase.

If you have any questions or concerns regarding our refund policy, please feel free to contact us at [email protected].